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Marketing in the Era of AI: How It's Changing What Shops Can & Should Do

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Now That You Know the Moments of Truth, It's Time to Take Action. Here’s How...Now That You Know the Moments of Truth, It's Time to Take Action. Here’s How...
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10 MIN READ

Now That You Know the Moments of Truth, It's Time to Take Action. Here’s How...

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April 24, 2025
Industry Expert Panel Agrees: Carriers and Repairers Must Work Together if They Want to Improve Customer SatisfactionIndustry Expert Panel Agrees: Carriers and Repairers Must Work Together if They Want to Improve Customer Satisfaction
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5 Min Read

Industry Expert Panel Agrees: Carriers and Repairers Must Work Together if They Want to Improve Customer Satisfaction

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February 25, 2025
Is Speed Really What Matters Most to Your Repair Customers?Is Speed Really What Matters Most to Your Repair Customers?
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4 min read

Is Speed Really What Matters Most to Your Repair Customers?

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November 20, 2024
ITC 2024 Recap: Customer Experience at the CoreITC 2024 Recap: Customer Experience at the Core
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3 MIN READ

ITC 2024 Recap: Customer Experience at the Core

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October 24, 2024
Enterprise or Claims Payment System? What You Should Know.Enterprise or Claims Payment System? What You Should Know.
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4 min read

Enterprise or Claims Payment System? What You Should Know.

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October 21, 2024
How to Relieve Reinspection Bottlenecks with AIHow to Relieve Reinspection Bottlenecks with AI
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4 min read

How to Relieve Reinspection Bottlenecks with AI

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September 5, 2024
How Auto Carriers Are Tackling Runaway Medical Billing Inflation in Casualty ClaimsHow Auto Carriers Are Tackling Runaway Medical Billing Inflation in Casualty Claims
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4 min read

How Auto Carriers Are Tackling Runaway Medical Billing Inflation in Casualty Claims

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August 6, 2024
Crash Course Q2 2024: Severe Storm Effects on Auto Claims & Collision RepairCrash Course Q2 2024: Severe Storm Effects on Auto Claims & Collision Repair
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5 min read

Crash Course Q2 2024: Severe Storm Effects on Auto Claims & Collision Repair

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June 25, 2024
How Early Insights and Integrated Solutions Drive Better Outcomes for Third-Party CasualtyHow Early Insights and Integrated Solutions Drive Better Outcomes for Third-Party Casualty
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4 min read

How Early Insights and Integrated Solutions Drive Better Outcomes for Third-Party Casualty

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May 22, 2024
EV Trends and the Shifting Dynamics of Total Loss in Auto ClaimsEV Trends and the Shifting Dynamics of Total Loss in Auto Claims
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4 min read

EV Trends and the Shifting Dynamics of Total Loss in Auto Claims

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April 30, 2024
Repairable vs. Total Loss: How AI Can Help You Know Early (and It Makes All the Difference)Repairable vs. Total Loss: How AI Can Help You Know Early (and It Makes All the Difference)
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4 min read

Repairable vs. Total Loss: How AI Can Help You Know Early (and It Makes All the Difference)

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April 25, 2024
Three Reasons to Automate Your Inbound Subrogation ProcessThree Reasons to Automate Your Inbound Subrogation Process
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4 min read

Three Reasons to Automate Your Inbound Subrogation Process

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April 2, 2024

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Crash Course

A Year in Motion

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December 16, 2025
Crash Course

How the Economy and Supply Chain Disruption Are Forging a New, More Complex Auto Industry Reality

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September 23, 2025
Crash Course

APD Profitability Rebounds Even as Casualty Challenges and Trade Concerns Escalate

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June 24, 2025
Crash Course
2025 Q1

The Forces Shaping the U.S. Car Parc in 2025 and Beyond

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April 8, 2025
Crash Course
2024 Q4

A Year of Shifting Gears: How the Auto Claims and Repair Industry Adapted to Economic Strain and Evolving Technology in 2024

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December 31, 2024
Crash Course
2024 Q3

The Trends and Data Shaping the Year Ahead for the Auto Claims and Collision Repair Industries

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September 30, 2024
Crash Course
2024 Q2

The Effects of Severe Weather Events on the Auto Insurance Claims and Repair Industries

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June 30, 2024
Crash Course
2024 Q1

The Impact of Growing Vehicle Complexity on the Auto Insurance Claims and Collision Repair Industries

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March 31, 2024
Crash Course
2023

Crash Course: Ignite Experience

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December 31, 2023
Crash Course
2022

Crash Course: All In

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December 31, 2022